A Department of Veterans Affairs (VA) call center recently opened in Hot Springs, reports KOTA News. Approximately 20-30 individuals are currently being trained in how to assist veterans with questions concerning benefits, enrollment and more.
The call center is part of the reorganization of the Black Hills VA Health Care System. While most of the VA medical services will be relocated from Hot Springs to Rapid City, the call center was located in Hot Springs as part of an effort to keep jobs in the city. The call center hopes to hire on 120-130 individuals by this spring.
To read more on the Black Hills VA Health Care System, visit the Black Hills Knowledge Network’s online news archive.